Shipping Policy

This document sets out the shipping policy that applies to customers that make a purchase at trustayurvedic.com. If you have any questions, please contact our customer service team on +91 94160-27849 or info@trustayurvedic.com.

Shipping Options & Delivery Costs

We offer the following shipping options -you will be asked to select a shipping method at checkout.

Delivery charge on orders below Rs.249 is flat Rs.60.

Delivery charge on orders abobe Rs.249 is Free.

Order Processing Time

All orders placed before 2 PM Monday to Friday are processed and dispatched the same day, all orders placed after will be dispatched the next day.All orders placed during the weekend or on a public holiday will be sent from our warehouse on Monday or on the next business day.

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.

Tracking Your

OrderOnce your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase -please read our return & refund policy for detailed information about our processes.

Estimated Delivery Time:

During Covid lockdown delivery is subject to MHA and state government guidelines.
For all areas serviced by reputed couriers, the delivery time would be within 3 to 4 business days of shipping (business days exclude Sundays and other holidays). However items weighing over 2 kilos or high volume may take a couple of days longer to reach. For other areas the products will be shipped through Indian Postal Service and may take 1-2 weeks depending on location.